Terms of service

Terms of Service page describes the rules and guidelines for using a website or an application. It outlines the legal responsibilities of the user and the owner of the website or application.
Title

Last updated: April 2025

Overview

General Terms and Conditions

1. Online Store Terms

2. General Conditions

3. Accuracy, Completeness And Timeliness Of Information

4. Modifications To The Service And Prices

Products and Services

5. Products Or Services (If Applicable)

6. Accuracy Of Billing And Account Information

Optional Features and Third-Party Links

7. Optional Tools

8. Third-Party Links

User Submissions and Personal Information

9. User Comments, Feedback And Other Submissions

10. Personal Information

Liability and Termination

11. Errors, Inaccuracies And Omissions

12. Prohibited Uses

13. Disclaimer Of Warranties; Limitation Of Liability

14. Indemnification

15. Severability

16. Termination

Miscellaneous

17. Entire Agreement

18. Governing Law

19. Changes To Terms Of Service

20. Contact Information

Overview

By using our website and purchasing from Suppply, you confirm that you are at least the age of majority in your country or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

 

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

 

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

 

Suppply is committed to offering top-quality supplements and a seamless user experience. That means we may remove or restrict access to content or services that violate these terms or disrupt the site for other users.

1. Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence. If you are of majority age and allowing a minor dependent to use this site, you affirm that you have given your full consent for them to do so under your responsibility.

 

You agree not to use our products or services for any unlawful or unauthorized purpose. This includes, but is not limited to, violating any applicable laws in your jurisdiction, including intellectual property and copyright regulations.

 

Any violation of these Terms — including misuse of the website or services — will result in the immediate suspension or termination of your access to Suppply’s services.

2. General Conditions

We reserve the right to deny service to anyone, at any time, for any reason we consider necessary to protect the integrity of our brand, services, or customers.

 

You acknowledge that content you submit (excluding credit card details) may be transferred across different networks without encryption and may be adapted to meet technical requirements of devices or systems. However, rest assured — your credit card information is always securely encrypted during transmission.

 

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service — including access to the website or contact methods — without our clear, written permission.

 

Section headings in this agreement are for reference only and do not limit or affect the meaning or scope of any part of these Terms.

3. Accuracy, Completeness And Timeliness Of Information

While we strive to keep all content on our website accurate and up to date, we make no guarantees that the information provided is always complete, current, or entirely accurate. The material available is for general informational purposes only and should not be your sole resource for making decisions — always consult more reliable or timely sources when needed. Any decisions made based on content from our site are made at your own risk.

 

Some information on this site may reference past events or contain historical content. This type of information isn’t necessarily current and is offered for reference only. We reserve the right to update or change any part of the site at any time, but we are not obligated to do so. It’s your responsibility to check back periodically to stay informed about any updates or changes.

4. Modifications To The Service And Prices

Our product prices may change at any time without prior notice.

 

Suppply reserves the right to update, modify, or discontinue any part of our service — including product offerings, content, or features — at any time, without notice.

 

We are not liable to you or any third party for any changes in pricing, adjustments to the service, or for suspending or discontinuing any aspect of our store.

5. Products Or Services (If Applicable)

Some of our products or services are available exclusively online through our website. These items may be limited in quantity and are eligible for return or exchange only in accordance with our Refund Policy. Please review it before making a purchase.

 

We do our best to accurately display product images, colors, and descriptions on our store. However, we can’t guarantee that your screen’s display will reflect the exact color or appearance of a product.

 

Suppply reserves the right — though not the obligation — to limit sales of our products or services to any individual, geographic area, or jurisdiction. This may be enforced on a case-by-case basis. We also reserve the right to limit the quantities of any products or services we offer.

 

All product descriptions and pricing are subject to change at any time without notice, at our sole discretion. We may discontinue products at any time, and any offer made on this site is void where prohibited.

 

While we aim to provide the highest quality in everything we sell, we do not guarantee that our products, services, or any materials purchased through the site will meet your expectations — nor that any issues with the service will be corrected immediately.

6. Accuracy Of Billing And Account Information

We reserve the right to refuse any order you place with us. At our sole discretion, we may limit or cancel quantities purchased per customer, per household, or per order. These limits may apply to orders placed using the same customer account, credit card, and/or billing or shipping address.

 

If we make a change to or cancel an order, we’ll do our best to notify you using the email address, billing address, or phone number provided at checkout. We also reserve the right to restrict or block orders that, in our judgment, seem to be placed by resellers, distributors, or dealers.

 

You agree to provide accurate, complete, and current purchase and account details for all transactions at Suppply. It’s your responsibility to keep your account information up to date — including your email address, payment details, and shipping info — so we can process your orders and communicate with you if needed.

 

For more information, please see our Refund Policy.

7. Optional Tools

From time to time, we may offer access to third-party tools through our website. These tools are provided “as is” and “as available,” with no monitoring, control, or input from us. We do not make any guarantees, representations, or warranties about these tools and do not endorse them in any way.

 

Your use of any optional third-party tools is entirely at your own risk. It’s your responsibility to review and agree to the terms provided by the relevant third-party provider before using them.

 

In the future, we may introduce new features, services, or tools through our website. Any such additions will also be covered under these Terms of Service.

8. Third-Party Links

Some content, products, or services available through Suppply may include materials provided by third parties.

 

Links on our site may lead you to external websites that are not affiliated with Suppply. We do not control or guarantee the content, accuracy, or quality of these third-party sites or materials, and we are not responsible for any harm or issues that may arise from your use of them.

 

Any purchases, services, or interactions made through third-party websites are entirely between you and the third party. We strongly recommend reviewing their terms, policies, and practices before proceeding with any transaction. If you have complaints, questions, or claims about third-party products, please contact them directly.

9. User Comments, Feedback And Other Submissions

If you send us creative ideas, feedback, proposals, or other materials — whether in response to a request from us (like a contest entry) or on your own — you agree that we may use them however we see fit. This includes editing, publishing, translating, distributing, or otherwise using your submission in any format or channel, at any time, without limitation.

 

We are not obligated to (1) keep your submission confidential, (2) compensate you for it, or (3) respond to your comments.

 

While we reserve the right to review, edit, or remove content at our discretion, we’re not obligated to do so. Content that is unlawful, offensive, harmful, or violates any third-party rights or these Terms of Service may be removed without notice.

 

By submitting content, you confirm that your comments will not infringe on any third-party rights — including copyright, trademark, privacy, or intellectual property. You also agree that your submissions will not include defamatory, abusive, obscene, or otherwise harmful material, nor contain malware or anything that could damage the site or service.

 

You must not use a false email address or misrepresent your identity. You’re fully responsible for your own comments and their accuracy. Suppply takes no responsibility for content posted by users or third parties.

10. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here: [LINK TO PRIVACY POLICY]

11. Errors, Inaccuracies And Omissions

At times, our website or service may contain information with typographical errors, inaccuracies, or omissions — including details related to product descriptions, pricing, promotions, offers, shipping costs, delivery times, or availability.

 

Suppply reserves the right to correct any such errors or inaccuracies, and to update or change information — or cancel orders — at any time, without prior notice. This applies even after an order has been submitted.

 

We are not obligated to update or clarify information in the Service or on any related website unless required by law. If a particular update or refresh date is shown, it should not be interpreted to mean that all information has been changed or reviewed.

12. Prohibited Uses

In addition to other restrictions outlined in these Terms of Service, you are strictly prohibited from using our site or its content for any of the following:

(a) Any unlawful purpose

(b) Encouraging others to engage in illegal activity

(c) Violating any applicable laws, regulations, or local ordinances

(d) Infringing on our intellectual property or that of others

(e) Harassing, abusing, threatening, insulting, defaming, intimidating, or discriminating against anyone based on gender, sexual orientation, religion, ethnicity, race, age, nationality, or disability

(f) Submitting false or misleading information

(g) Uploading or transmitting malicious code, viruses, or anything designed to interfere with the functionality of the Service or the broader internet

(h) Collecting or tracking the personal data of others without consent

(i) Spamming, phishing, pharming, pretexting, crawling, scraping, or similar activities

(j) Using the site for obscene, immoral, or harmful purposes

(k) Bypassing or tampering with the security of our Service, related websites, or any connected systems

We reserve the right to immediately terminate your access to the Service or any related website if you violate any of these conditions.

13. Disclaimer Of Warranties; Limitation Of Liability

We do not guarantee that your use of the Suppply website or services will always be uninterrupted, timely, secure, or error-free.

We also make no promises that the results obtained from using our services will be accurate or reliable.

 

From time to time, we may suspend or remove the service — temporarily or permanently — without notice. You agree that your use of the service, or inability to use it, is at your own risk.

 

Unless we explicitly state otherwise, all services and products offered through our store are provided "as is" and "as available." That means we make no warranties or guarantees, either expressed or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, durability, title, or non-infringement.

 

Suppply, along with our team, partners, suppliers, and affiliates, will not be liable for any loss, damage, or claim — whether direct, indirect, incidental, punitive, or consequential — that results from your use of our services or products. This includes, but isn’t limited to, lost profits, lost data, replacement costs, or damages related to errors or omissions in any content, or from using products or content accessed through our service — even if we’ve been advised of the possibility.

 

In locations where limiting liability for incidental or consequential damages isn’t allowed by law, our liability will be limited to the fullest extent legally permitted.

14. Indemnification

You agree to indemnify, defend, and hold harmless Suppply — along with our parent company, affiliates, partners, officers, directors, employees, agents, contractors, suppliers, service providers, licensors, and interns — from any claim or demand made by a third party. This includes reasonable legal fees, resulting from your breach of these Terms of Service or any documents referenced within them, or your violation of any law or third-party rights.

15. Severability

If any part of these Terms of Service is found to be unlawful, void, or unenforceable, that specific provision will still be enforced to the maximum extent allowed by law. The unenforceable portion will be considered removed from the Terms, but this won’t affect the validity or enforceability of the remaining provisions.

16. Termination

Any obligations or liabilities you or we incur before the termination date will continue to apply even after this agreement ends.

 

These Terms of Service remain in effect unless terminated by either you or Suppply. You may end the agreement at any time by letting us know you no longer wish to use our services, or by simply stopping use of the site.

 

If, in our sole judgment, you violate any part of these Terms — or we suspect misuse — we may terminate this agreement at any time without notice. You’ll still be responsible for any outstanding payments up to the termination date, and we may block access to our services going forward.

17. Entire Agreement

If we choose not to enforce any part of these Terms of Service, that does not mean we waive our right to do so later.

 

These Terms of Service — along with any policies or operating rules posted by Suppply on this site — represent the full agreement between you and us regarding your use of our services. They override any previous or current agreements, communications, or proposals, whether written or verbal, between you and Suppply (including past versions of these Terms).

 

Any uncertainty in how these Terms are interpreted will not be held against the party that drafted them.

18. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of The Netherlands.

19. Changes To Terms Of Service

You can always find the latest version of our Terms of Service on this page.

 

Suppply reserves the right to update, modify, or replace any part of these Terms of Service at our sole discretion by posting changes to our website. It’s your responsibility to review this page periodically. If you continue to use our site or services after changes are posted, that means you accept and agree to the updated terms.

20. Contact Information

Questions about the Terms of Service should be sent to us at info@suppply.nl